Hi, my name is Michael Henderson.

I started Sierra Management Solutions after I was suddenly in charge of my mom's estate when she passed away. The idea behind Sierra Management Solutions came to me during a walk down by the lake in the Sierra Nevada. I thought to myself, "How do people do this? How can you possibly maintain your life and work while closing out a parent's estate and get things done at home?"

I had no idea how much work needed to be done with closing accounts, clearing her house, and then working to get her house on the market. Juggling my mom's estate and my full-time job left me with no time to pursue several home projects I had been hoping to complete. Then it came to me: I needed a project manager. This was how Sierra Management Solutions first came to be. I could utilize my 30 years' experience with IT and Construction project management to assist those like me, who are too busy to do all the things at home that need to get done, like cleaning out the garage, installing solar power, or updating EV chargers.

A third party is a great option to see your projects through to completion: often contractors will provide a project manager for a large-scale home project that includes remodeling, electrical upgrades, HVAC installation, and much more to ensure that your work is done per your contract and specifications. We're proud to offer services such as project management vendor selection assistance, material selections (if applicable), and budget management. Status reports will be provided in intervals agreed upon at the approved agreement.

We would love to have the opportunity to assist you in completing any of your pending projects so you can share your newly acquired free time with your loved ones.

If you are interested, Sierra Management Solutions also currently offers residential property management services in South Lake Tahoe, Meyers, and all immediate surrounding cities. This service provides home visits for vendor meetings, deliveries, inspections, and repair assistance, as needed. Our Property Management team will be going live soon on October 1, 2024!

Thank you for visiting our website, and please don't hesitate to reach out with any questions on our services and rates.

Michael J. Henderson
Founder, Sierra Management Solutions

Summary of Accomplishments

  • Over 5,000 Cisco VOIP Telephony installations
  • Telecommunications billing & maintenance audits saving over $1.5 million annually
  • Cisco Video conferencing deployments for three organizations totaling over 150 end points
  • Individually managing over 100 Unified Communications projects

Subject Matter Expertise

  • Voice and video architecture
  • Telehealth for hospitals using video conferencing, iPads
  • Unified Communications Project Management
  • Cisco Telepresence Infrastructure
  • Cisco VOIP telephony installations

Certifications/Awards

  • MOR Leadership Academy
  • Cisco CIPT V1 Certification
  • Lean Leadership Training
  • ITIL Training
  • vCom 2013 Customer of the Year award

Additional Achievements

  • Architected and managed the implementation of new data center Cisco video conferencing infrastructure equipment, alongside video infrastructure upgrades and enhancements for numerous organizations.
  • Coordinated a conversion of over 2500 NEC phones to Cisco VOIP in one weekend for a large organization.
  • Took over project management of an Avaya Call Center upgrade for numerous clinics in Arizona that had been stalled for two and a half years, completing it in three months.
  • Architected and managed Cisco VOIP & Avaya telephones systems and installations globally.
  • Reduced telecommunications carrier billing by $300,000 annually for one organization and $200,000 for a second organization by cutting additional costs in maintenance, warranty, and services.
  • Implemented collaboration technologies such as Cisco Jabber, Cisco Webex, GoToMeeting, and Intercall solutions for organizations to reduce travel and increase productivity, and trained employees to assist in the adoption of the new technologies.
  • Architected and implemented 15 Cisco telepresence video conferencing units within two and a half months.
  • Completed a total of 85 Cisco telepresence installations within two years throughout the Bay Area.

Areas of Interest and organizations I support